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Following the announcement of the voluntary administration of Tempo Holidays (Australia & New Zealand), Switzerland Travel Centre will work closely with affected agents and guests to find a suitable solution for their bookings.
If you are currently travelling in Switzerland, we encourage you to get in touch with us as soon as possible to discuss your options as your vouchers and tickets might not be valid without our confirmation.
If you are a travel agent and would like to take over a future booking initially confirmed with Tempo Holidays, please email operations@stc.co.uk with the following information:
- Full name of all guests in the booking
- Departure Date from Australia
- Date of first service in Switzerland
- Switzerland Travel Centre reference or invoice number (if known)
- Amount paid (only Tempo Holidays invoices and confirmations valid)
- Any other travel documents received from Tempo Holidays
- Confirmation that you have the customer’s authorisation to take over this booking